Terms of service
Effective Date: December 10, 2024
Welcome to Gong Scape. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website (https://www.gongscape.com.au), purchasing products, or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services or website.
1. Definitions
1.1 "We", "Us", and "Our" refer to Gong Scape.
1.2 "You" and "Your" refer to any individual or entity accessing or using our services or website.
1.3 "Services" refer to the offerings provided by Gong Scape, including service-based solutions, digital products, and physical products.
2. Use of Website and Services
2.1 You must be at least 18 years of age or have the consent of a parent or guardian to use our services.
2.2 You agree to use our website and services for lawful purposes only and in compliance with all applicable Australian laws.
2.3 You are responsible for maintaining the confidentiality of your account details and ensuring all information provided to us is accurate.
3. Orders and Payments
3.1 All prices listed on our website are in Australian Dollars (AUD) and inclusive of GST unless stated otherwise.
3.2 Payment must be made in full at the time of purchase unless otherwise agreed.
3.3 We reserve the right to refuse or cancel any order at our discretion. In such cases, any payment made will be refunded in full.
4. Services
4.1 Services provided are tailored to your requirements.
4.2 Once services have commenced or been delivered, they are non-refundable, except as required under Australian Consumer Law.
5. Physical Products
5.1 Product availability is subject to change without notice.
5.2 You must inspect all goods upon delivery and report any issues (e.g., damage or faults) within 7 days.
5.3 Ownership of products transfers to you upon full payment and delivery.
6. Digital Products
6.1 Digital products are provided for personal, non-commercial use only and may not be shared, redistributed, or resold.
6.2 Due to the nature of digital products, refunds are not provided after download or access unless the product is faulty or not as described.
7. Intellectual Property
7.1 All content on our website, including text, graphics, logos, and media, is the property of Gong Scape and is protected by intellectual property laws.
7.2 You may not reproduce, distribute, or use our content without express written permission.
8. Limitation of Liability
8.1 To the maximum extent permitted by law, Gong Scape is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, products, or website.
8.2 We are not responsible for delays or disruptions caused by factors beyond our reasonable control, such as natural disasters, technical issues, or supplier delays.
9. Privacy
9.1 Your personal information is handled in accordance with our Privacy Policy.
9.2 By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.
10. Termination
10.1 We reserve the right to suspend or terminate your access to our website or services if you breach these Terms.
10.2 Upon termination, your rights to use our services cease immediately.
11. Australian Consumer Law
11.1 These Terms do not exclude your rights under the Australian Consumer Law, including guarantees regarding acceptable quality, fitness for purpose, and product description.
12. Changes to Terms
12.1 We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website.
12.2 Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Brisbane, Queensland.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Gong Scape
Email: leith@gongscape.com.au
Location: Brisbane, Queensland, Australia
By using our website or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.